At Pearl Chair, every piece is crafted with care — and produced in mindful quantities to reduce excess and waste.
Our pre-order approach ensures we create only what’s truly desired, supporting both craftsmanship and the environment.
We want your piece to arrive safely, beautifully, and to be cherished for years to come.
Shipping & Delivery
We ship worldwide from our atelier in Bangkok, Thailand.
Shipping Rates
-Thailand: Complimentary express shipping (1–3 business days)
-International: Complimentary standard shipping (7–14 business days)
Delivery times may vary by destination and customs clearance.
Pre-Order Timeline
Please allow 10–14 business days for production before dispatch, as each piece is created especially for you.
Express Shipping Requests
Need it sooner? Contact us at hello@pearlchair.com for express options.
Additional fees may apply depending on destination.
Returns & Exchanges
Each Pearl Chair piece is produced responsibly in limited quantities to minimize waste.
For this reason, we do not offer refunds once an order has been placed.
However, we gladly accommodate size exchanges or store credit if the item does not fit, provided it is returned in its original condition within 7 days of delivery.
Please contact us within 7 days of receiving your order at hello@pearlchair.com, including your order number and a brief note about the issue.
Our team will guide you through the next steps.
Eligibility
- Item must be unworn, unwashed, and in original condition
- All tags and packaging must remain intact
Bespoke Orders
Custom or specially made pieces are final sale and not eligible for return or exchange.
Questions or Assistance
You can reach us anytime at hello@pearlchair.com, or message us via WhatsApp or LINE.
We typically reply within 1–2 business days.